Product & Engineering Program Manager

Arif Khan

Engineering-fluent PM and Leader who gets things shipped at global scale — from building quality culture at Toptal's elite core team to owning product & engineering squads at Al Jazeera, one of the world's most-watched media organisations.

Available for full/part-time roles 
100M+
Audience Reached
Top 3%
Global Talent · Toptal
11+
Years in Tech
20+
Teams Led
Arif Khan — Product & Engineering Program Manager
Top 3% · Toptal Core Team Alumni
Product & Engineering PM · Al Jazeera Digital
MS Software Project Management · FAST-NUCES
Experience & Expertise

11 years of building at scale

From QA engineer to leading cross-functional squads at one of the world's most-watched media organisations. Every step intentional.

11+ Years in Tech
Top 3% Toptal Global
20+ Teams Led
100M+ Audience Reach

Career Timeline

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2012 – 2014
Teaching & Customer Support
Where It All Started

Before software, there was teaching. These years gave me the human skills that still define how I lead: empathy, patience, simplifying complexity, and a deep belief that growing people is the most meaningful work you can do.

TeachingCommunicationCustomer Service
2014 – 2017
Abacus Consulting · Inov8 Limited & others
QA Engineer — Entering Tech

Entered software through quality engineering at Pakistan's top tech companies. Built my engineering foundation — manual testing, test strategy, exploratory testing — and learned that quality is not a department, it's a culture.

Manual TestingExploratory TestingTest Strategy
2018 – 2021
Al Jazeera Digital
Quality Automation Engineer
Built automation culture from the ground up across multiple squads
Tools serving 100M+ global audience

Joined Al Jazeera's Product & Digital Innovation team. Designed and scaled test automation frameworks across squads, embedded quality culture, and collaborated with senior engineers across Europe and the Middle East. Simultaneously earned MS in Project Management from FAST-NUCES (2021).

Test AutomationCI/CDQuality CultureInternational TeamsRemote-First
2021 – 2024
Toptal — Core Engineering Team
Senior QA Automation Engineer
3rd Pakistani ever in Toptal's Core Team of 1,000+ global engineers
Platform serving 10,000+ clients and millions of freelancers globally

Joined Toptal's Core engineering team — fully async, globally distributed across dozens of countries. Contributed to platform quality strategy, E2E testing, contract testing (Pact), and API testing at scale across microservices.

Contract Testing · PactAPI TestingPlatform ScaleAsync Remote
2024 – Present
Al Jazeera Digital + Toptal Freelancer
Product & Engineering Program Manager
Leading two cross-functional product & engineering squads
Stakeholders across 5+ countries · 100M+ viewers

Returned to Al Jazeera in a senior leadership role overseeing two squads. Responsible for product roadmap, vendor governance, editorial tooling, and stakeholder alignment across engineering, editorial, and executive leadership. Also active as a Toptal expert freelancer.

Program ManagementMedia TechnologyVendor ManagementAgile · ScrumStakeholder Alignment

Core Expertise

Key Initiatives

Al Jazeera · Strategic Partnership

AI-Powered Technology Collaboration

Led a major strategic technology partnership driving AI capabilities across Al Jazeera's digital infrastructure — coordinating engineering, editorial, legal, and executive stakeholders across multiple geographies.

100M+ audience Multi-team Multi-country

Managed end-to-end program ownership: stakeholder alignment, legal coordination, technical discovery, and cross-team integration. Navigated complex organisational dynamics across editorial independence and engineering pragmatism.

Al Jazeera · Platform Migration

Large-Scale Media Platform Migration

Led a multi-milestone media platform migration with zero-downtime delivery at a 24/7 global news organisation reaching over 100 million viewers.

3 milestones Multiple squads Vendor coordination

Navigated complex vendor relationships, technical constraints, and the operational reality of a newsroom that cannot afford downtime. Delivered all milestones on schedule with zero disruption to live broadcasts.

EdTech · Community Impact

PakhtoEd — Pashto-Language EdTech Platform

A free Pashto-language EdTech platform delivering technology education to Pashtun communities worldwide — 100K+ views, 5K+ followers, 100+ lessons, 500+ students across 10+ countries.

100K+ views 10+ countries Zero paid marketing

Content spans YouTube, Facebook, TikTok, and Instagram — all bilingual Pashto/English. A personal mission proving world-class tech education is achievable regardless of language or geography.

Teaching & Mentorship

FAST-NUCES · Lahore · 2023

University Lecturer — Software Quality Engineering

Designed and delivered a full-semester course on Software Quality Engineering to 5th-semester CS students at FAST-NUCES — Pakistan's most competitive CS university. Covered real-world test strategy, automation, quality culture, and the engineering mindset behind shipping reliable software at scale.

FAST-NUCES 5th Semester CS Paid Role
Community · Multiple Programmes · Ongoing

Volunteer Mentor — Teenagers & College Students

Volunteered across multiple mentorship programmes helping teenagers and college students break into tech — entirely free. Covers career roadmaps, entering software from non-traditional backgrounds, interview prep, and building the long-game mindset for a career in engineering.

Pro Bono Career Guidance Multiple Programmes
Track Record

Trusted by teams
at global scale

Top 3%
of global tech talent — Toptal's acceptance rate
Core Team Alumni · Active Expert Freelancer
3rd
Pakistani in
Core Team
1K+
Global team
members
3yr
Core team
tenure

TOP 3% TALENT

Vetted by Hire me
Arif Khan at Toptal community gathering — Pakistan chapter

Toptal community — Pakistan chapter

What Colleagues Say

"I've really enjoyed working with Arif. He's been key in building a strong testing culture in our team. Arif is a natural problem-solver. Plus, he's always eager to learn and collaborate, making him a great team player. Any company would be lucky to have him on board."
Anastasiia Bielik
Engineering Manager · Toptal
"It was a real pleasure working with Arif at Al Jazeera. He is an excellent Quality Engineer and a great person all-around. He is extremely focused and detail oriented, and was able to truly understand the products we worked on and advocate for the best user experience."
Shireen Godhaa
Group Product Manager · Al Jazeera
"I had the pleasure of working with Arif for nearly three years, on several big, complex, often stressful projects. Arif is a great QA engineer and a great colleague — thoughtful, patient, communicative, and cheerful. I would jump at the chance to work with Arif again."
Peter McGrath
Agile Program / Project Manager and Coach
"I have worked with Arif on multiple projects for several years. Arif is an exceptional engineer and colleague. He has attention to the details as well as can see high-level picture and think out of the box. Arif would be a great addition to any team."
Levan Arabuli
Software Engineering Lead · Principal Software Architect

Education & Credentials

MS — Software Project Management
FAST-NUCES
Strategic project management, Agile methodologies, risk management, and technology leadership.
BS — Computer Science
Government College University (GCU) Lahore
Foundation in CS, software engineering, data structures, algorithms, and system design.
Generative AI for Project Managers
PMI — Project Management Institute
Completed
Scrum Fundamentals Certified (SFC)
SCRUMstudy
Completed
Anthropic: Claude 101
Anthropic
Completed
Leadership Skills for the Future
LinkedIn Learning
Completed
Leading and Working in Teams
LinkedIn
Completed
Ruby Programming For Everyone
Udemy
Completed

How I Think

"Anyone can do mediocre work. Take ownership, exceed expectations, and leave a legacy — that's what sets truly great professionals apart."

Ownership · Leadership

"AI is not replacing human curiosity. The creative human always finds what pattern-based systems miss."

AI · Quality Engineering

"The more you teach, share, and mentor — the more compounds back. Knowledge given freely is the highest-return investment."

Mentorship · Generosity

Ready to build something
extraordinary together?

If you're a founder, hiring leader, or team looking for someone who owns outcomes at the intersection of product, engineering, and people — let's talk.

Drop me a line at contact@imarifkhan.com or use the form.

Send me a message